Welcome to DialXGlobal
Your partner in digital success. We take the calls you take the credit!
About Us
We provide expert BPO services to UK-based takeaways, integrating top-tier customer services with effective sales-boosting techniques.
Phones ringing off the hook? Don't worry, Let us handle it.
Our trained agents take orders quickly and accurately, so you never miss a sale—even on your busiest nights.
- Fluent in the food game.
- No more mix-ups or missed calls.
- Smooth, professional experience for every customer.
Whether it's lunch rush or midnight cravings, we’re always available to answer questions, resolve issues, and keep your customers happy.
- Around-the-clock availability.
- Friendly, real humans—not robots.
- Support that works while you sleep.
we are a trusted Business Process Outsourcing (BPO) company dedicated to providing seamless customer support solutions. Our core focus is on helping businesses like yours streamline operations, enhance customer satisfaction, and improve overall efficiency.
Get Started for free
Claim your 7-day free trial today and experience the difference! Discover how our services can enhance your business operations and improve customer satisfaction.
Start NowOur Services
Explore the vast categories of services we provide businesses to boost their potential.
Call Handling
Our premium Inbound Call Answering Services deliver flawless communication for your business. We ensure prompt and professional handling of customer inquiries, enhancing customer satisfaction and supporting seamless interactions at all times
Read moreSocial Media Managment
We manage your platforms so you can focus on what you do best running your kitchen. From answering DMs to handling reviews and posting engaging content, we’ve got it covered.
Read moreDigital Marketing
Grow your customer and increase order frequency with smart, targeted campaigns, including SMS marketing, email campaigns, and social media ads & promotions. Each strategy is carefully crafted to attract more hungry customers to your door, helping drive consistent growth and enhance customer loyalty.
Read moreUpselling Twist
Our dedicated agents are more than just voices on the phone — they’re trained upselling experts. Every order taken is an opportunity to increase your revenue. Whether it’s suggesting add-ons or promoting new deals, our agents act as your frontline sales team
Read moreStaff Recruitment
We provide expert staff recruitment for takeaway businesses in the UK, sourcing skilled professionals to enhance your team’s performance and service quality. From kitchen staff to front-of-house, we ensure your business is staffed with top-tier talent for seamless operations.
Read moreWeb & App Development
We specialize in creating custom websites and mobile applications tailored to your business needs. Our expert team works with cutting-edge technologies to deliver user-friendly, responsive, and high-performance solutions. Whether you need a sleek website or a robust mobile app, we ensure seamless functionality, enhanced user experience, and long-term scalability to grow your business online.
Read moreFrequently Asked Questions
Have questions? Explore our FAQs for quick answers. If you can’t find what you’re looking for, reach out to us we’re always happy to assist!
1. Can you handle high call volumes during peak hours?
Yes, our team is equipped to efficiently manage high call volumes, ensuring that no customer is left waiting. We have the necessary infrastructure to handle increases in demand, especially during busy periods.
2. How secure is the customer data you handle?
We take data security seriously. Customer information is stored and managed in line with GDPR and other data protection laws to ensure it remains safe and confidential.
3. What is the cost of your services?
We offer flexible pricing based on your needs. After assessing your call volume and operating hours in the first week, we'll provide a competitive and customized quote to suit your business.
4. How do I get started with your services?
Getting started is quick and easy! Just reach out to us, and we’ll craft a personalized plan for your business. Our team will handle the setup and ensure everything runs smoothly.
5. What is BPO for takeaways?
BPO (Business Process Outsourcing) for takeaways involves outsourcing specific business functions, such as call answering, order management, customer support, and other administrative tasks, to improve efficiency, reduce costs, and enhance customer satisfaction.
Contact
Reach outus out here. We are glad to help you!
Call Us
+44 7455 630507
Email Us
info@dialxglobal.com
Open Hours:
Mon-Sun: 24 hours